Customer-centricity is the topic up for discussion at the next AAI Tuesdays’ Nuts and Bolts of Advertising seminar which takes place next Tuesday, April 19.
The speakers on the day will include Bernard Mooney, customer care manager and Marie Lyster customer experience manager from Gas Networks Ireland and Clare Kavanagh, managing director and Ceara Nevin, associate director from W5.
All four speakers will talk about the challenges and successes encountered in measuring customer experience, and how to design the best in class customer experiences.
The event, which is being held in the offices of Core Media, will start at 8.15am and will conclude at 10am. Some tickets are still available and can be booked online at https://cxtoolkit.eventbrite.ie
Further information can be viewed on the website of the AAI, www.aai.ie/events